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Clockwork: Design Your Business to Run Itself
What does clockwork mean? Clockwork is a mechanism with a spring and tooth gear wheels. Clockwork in business is the mechanism of having a process that runs smoothly, easily, and repeatedly. I recently read a book by Mike Michalowicz called… -
Crucial Conversations: How to be Bold and Take Ownership of Your Actions
Joseph Grenny wrote a book called Crucial Conversations. Whether you are an eloquent speaker or you cringe at conflict, I felt his book had gems of practical information we all could benefit from. I heard of this book through my… -
Raise the Bar
Jon wrote a book called Raise The Bar that I recently read. Have you ever seen the TV show called Bar Rescue ? It is a show about how Jon Taffer, a hospitality industry consultant, goes into a bar or restaurant and…