Joseph Grenny wrote a book called Crucial Conversations. Whether you are an eloquent speaker or you cringe at conflict, I felt his book had gems of practical information we all could benefit from. I heard of this book through my…
Jon wrote a book called Raise The Bar that I recently read. Have you ever seen the TV show called Bar Rescue ? It is a show about how Jon Taffer, a hospitality industry consultant, goes into a bar or restaurant and…